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Cat Herding
Bug Mastering:
Why Every Project Should Have QA Leaders (and who in the heck would be dumb enough to do that anyway?)
Luis Villa
Ximian Evolution Bugmaster
GNOME 2.0 Bugmaster
Novell Desktop Manager
regular volunteer again
Notes:
Questions are unwelcome because I hate people ;)
Seriously, on questions, I realize that there may be kernel and distro people in the audience, and that some of the assumptions herein may not work for them- don't just ask questions, please challenge me when you see that and think what I say doesn't hold true to your project.
Also, I realized yesterday that I used the GNOME slide deck out of habit, but nothing here is specific to people who are insane enough to write a desktop in C or worse C# ;)