I've recently given a few talks on Bugzilla, QA, and Free Software. A few that may be of more general interest are available here. Every work here should be considered to be licensed under the Creative Commons Attribution-ShareAlike License, which allows free redistribution and modification, with appropriate citation.
This talk was given at GUADEC 2002 as a general introduction to best bugzilla practices. It contains a number of GNOME-specific comments, as well as in-jokes, but it should be quite useful for people looking for a start on best practices for developers and bug filers who use Bugzilla.
This talk and paper were given at OLS 2003 and focused on a high-level overview of GNOME QA processes (including Bugzilla) and how they might be useful to other large projects, like the Linux kernel. Should be useful to anyone trying to get their project interested in Bugzilla.
This talk and paper were given at LCA 2005 and focused on why organizations should want a bugmaster, and what a bugmaster looks like anyway- both in terms of their activities and their skills and temperament.
My GUADEC 2003 talk on the structure and organization of GNOME, focusing on the developer-centric model we have. Probably not of interest to anyone outside of GNOME, but hopefully quite useful to GNOME people interested in GNOME's structure.
A talk given at Asilomar in Spring 2006, giving an introduction to StopBadware.org, with a particular focus on internet governance issues.
My closing talk for the core of GUADEC Vilanova 2006, in which I discuss the people behind the future of GNOME, and stress that everyone and anyone can be the future of GNOME, not just the rockstars.
